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This store has earned the following certifications.
The R&D Team's Secret: A novel type of elastic fiber material has a memory capacity and can be restored to its original shape regardless of how compressed it becomes. Coating the outer layer of the fiber with silicone oil molecules will enhance its durability, making it an excellent choice for back, stomach, and side sleepers, as it can offer great support.
Maintaining a Consistent Temperature: The pillow's design features the latest elastic fiber in the top and lower layers, while the middle layer is filled with plush gel fibers. This structure allows for air circulation within the pillow, ensuring your head maintains a constant temperature and prevents you from waking up feeling stuffy or overheated.
Prolonged Lifespan: The nano-molecules form a protective layer on the fabric, keeping the pillow looking brand new for an extended period. The 450-thread count weave and gold double-edge sewing make the pillow more sturdy and durable. The whole piece-filling process ensures even distribution of the fill, eliminating any lumps.
Impeccable Cleanliness and Easy Maintenance: Cheap recycled materials are rejected at every step of the production process to achieve a 100% clean environment. Each pair of pillows is carefully handled and then vacuum-packed. Furthermore, the pillow is machine washable and always maintains its fluffiness.
Unparalleled Quality and Confidence: Chosen by more than 4,000 hotels worldwide, the NEIPOTA pillow is the perfect solution you've been searching for. Every pillow comes with a 120-night money-back guarantee and a 1-year protection against manufacturer defects, ensuring your complete satisfaction.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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